Reserve Your Car
Don't let that dream car get away. Reserve today for £149.
DISTANCE SALES SCHEME
Distance Sales Scheme Statement: Please note that we do not operate an organised distance selling scheme as defined by The Consumer Contracts (Cancellation, Information and Additional Charges) Regulations 2013. If you choose not to view your vehicle at our premises prior to purchase, you will not be entitled to cancel your order under a 14 days cancellation period. All other statutory rights remain unaffected. In the event of a vehicle that needs to be returned to us for any other reason you will bear all costs of the return if no other agreement has been made in advance and expressly agreed in writing by both parties.
CANCELLING YOUR RESERVATION / DEPOSIT
The £149 reservation only holds the vehicle for 48 hours. To obtain a full refund you as a consumer must come and view the car with in the 48 hours of leaving the reservation. If you do not wish to come and view the vehicle with in the 48 hours your reservation is then forfeited.
If you come and view the vehicle and do not wish to proceed with the vehicle the reservation is refunded via cheque.
As the customer, once you have left a deposit and signed the order form, you have entered a written agreement between yourself as the customer and us as the seller Driven of York. You have entered a contract stating all deposits are NON-REFUNDABLE and collection of the vehicle is within 10 days of the deposit. You as the customer also agree to be personally liable for any expenses incurred by us the seller in preparing the vehicle ready for collection and storage charges at our daily rate of £10+VAT.
RIGHT TO RETURN GOODS
Refunds within the first 30 days of ownership are subject to you, the customer, demonstrating the serious fault existed on the car when you purchased it.
Once the refund is agreed you agree to return the car to Driven of York. Refunds will be paid within 14 days of the vehicles being returned with all documents and signed by both parties. If there was a part exchange, and this car is still available, Driven of York, reserve the right to return the car as part of the refund, at the part exchange value, less any costs incurred on the car (paintwork, service work etc).
Where a customer had negative equity, it will be their responsibility to repay the amount to Driven of York, once the car has been returned. Any finance agreement will be cleared once the car is returned. Driven of York, once the car has been returned. Any finance agreement will be cleared once the car is returned.
Where a customer chooses a replacement car, they may swap "like for like" on price, or adjust any difference on screen price. Finance can be rearranged on the exchange car, on the same terms.
A customer can only have one exchange.
Where a viable repair is preferred, we will be happy to do this. If a repair is uneconomical we reserve the right to offer an exchange or full refund.
Service items required are not considered reasons for returning a vehicle. It is the customers responsibility to maintain the car once purchased.
This does not apply to vehicles bought for high performance, commercial use, for taxi, for hire or for reward purposes.